jijihh Privacy Policy

1 Introduction

Welcome to the jijihh Privacy Policy. jijihh ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the jijihh platform at jijihh.net (the "Platform"). This Privacy Policy sets out in clear, legally precise terms how jijihh collects, processes, stores, shares, and protects your personal data when you register an account, make a deposit, place a wager, or otherwise interact with the Platform.

This Policy is prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Republic of the Philippines. By accessing the Platform or registering a jijihh account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy applies to all players, visitors, and users of the jijihh Platform, including those accessing from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other locations within and outside the Philippines. It is to be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated herein by reference.

2 Data We Collect

jijihh collects personal data that you provide directly, data generated automatically through your use of the Platform, and data received from third-party verification and payment service providers. The categories of personal data we collect include:

jijihh does not knowingly collect personal data from individuals below the age of 21. If you are under 21 years of age, you must not register an account or provide any personal data to jijihh. See Section 10 for our full Children's Privacy policy.

3 How We Use Your Data

jijihh processes your personal data for the following purposes. Each purpose is tied to a lawful basis as described in Section 4:

• Account Registration and Management: To create, maintain, and administer your jijihh player account, including verifying your identity and age eligibility (21+ as required under Philippine gaming regulations).
• Payment Processing: To process deposits and withdrawals via GCash, Maya, QR Ph, GrabPay, BPI, BDO, Metrobank, and other supported payment channels in Philippine Peso (PHP).
• Game and Betting Services: To enable your participation in slots, live casino games, sports betting, bingo, sabong, and other gaming products available on the jijihh Platform.
• Identity Verification and KYC: To verify your identity, age, and payment ownership in compliance with applicable Philippine anti-money laundering (AML) and Know Your Customer (KYC) regulations.
• Regulatory Compliance: To meet jijihh's obligations under Philippine law, including reporting requirements, AML obligations, and cooperation with lawful requests from PAGCOR, the NPC, and other regulatory bodies.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and unauthorized account access on the jijihh Platform.
• Customer Support: To respond to your inquiries, process your complaints, and provide assistance through our 24/7 support team.
• Responsible Gaming: To monitor gaming behavior and apply responsible gaming tools such as deposit limits, self-exclusion, and session reminders where appropriate or requested.
• Marketing and Promotions: To send you information about jijihh promotions, bonuses, and new games that may interest you, where you have provided consent or where we have a legitimate interest to do so. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, troubleshoot technical issues, and improve the functionality, performance, and user experience of the jijihh Platform.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules, jijihh processes personal data on the following lawful bases:

• Contractual Necessity: Processing is necessary for the performance of our contract with you — specifically, providing your jijihh account, processing payments, and delivering gaming services as described in the Terms & Conditions.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML/KYC obligations, PAGCOR regulatory requirements, and NPC data privacy obligations.
• Legitimate Interests: Processing is necessary for jijihh's legitimate interests in fraud prevention, platform security, network and information security, and improving our services — provided those interests are not overridden by your rights and interests.
• Consent: For marketing communications and non-essential cookies, we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

5 Data Sharing

jijihh does not sell, rent, or trade your personal data to third-party marketers. We share personal data only in the following limited circumstances and only to the extent necessary for the stated purpose:

• Payment Processors: We share relevant financial and identity data with payment service providers (including GCash, Maya, and banking partners) to process deposits and withdrawals securely in PHP.
• Identity Verification Providers: We share identity documents and selfie photographs with accredited KYC/AML verification service providers to confirm your age and identity as required by Philippine regulations.
• Game Technology Providers: We share account session data with our licensed game content providers to enable gameplay. These providers are contractually bound to use your data only for the purpose of delivering game services.
• Regulatory and Law Enforcement Authorities: We may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), Philippine law enforcement agencies, or courts of competent jurisdiction where required by law or by valid legal process.
• Fraud Prevention Networks: We may share limited data with industry fraud prevention bodies to identify and prevent fraudulent activity across online gaming platforms operating in the Philippines.
• Professional Advisors: We may share personal data with legal counsel, auditors, and other professional advisors under strict confidentiality obligations where necessary for business operations or legal proceedings.

All third-party processors engaged by jijihh are required to enter into data processing agreements that obligate them to handle personal data securely, in compliance with the Philippine Data Privacy Act, and only for the specific purposes for which the data was shared.

6 Cookies & Tracking Technologies

jijihh uses cookies and similar tracking technologies (including web beacons and local storage objects) to operate and improve the Platform. The types of cookies we use are as follows:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your login session, remember your language preference, and ensure secure navigation. These cookies cannot be disabled without affecting core Platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymized information about how visitors use the jijihh Platform — including which pages are visited most frequently and how users navigate between sections. This data helps us improve Platform performance.
• Functional Cookies: These cookies remember your preferences (such as display settings and notification choices) to provide a more personalized experience on your next visit.
• Marketing Cookies: With your consent, these cookies track your browsing activity to deliver relevant jijihh promotions and game recommendations. You may opt out of marketing cookies at any time through your browser settings.

You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use jijihh services. For instructions on managing cookies in your browser, refer to your browser's help documentation.

7 Data Retention

jijihh retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting obligations. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active jijihh account and for a period of at least five (5) years following account closure, in accordance with Philippine AML record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required under Philippine AML laws and PAGCOR regulations.
• KYC Verification Documents: Retained for the duration of your account and for five (5) years after account closure or the last transaction, whichever is later.
• Support and Communications Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and Log Data: Retained for up to twelve (12) months from collection for security and platform performance purposes.
• Marketing Consent Records: Retained for as long as you remain opted-in to marketing communications, and for three (3) years following opt-out to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jijihh's data disposal procedures. Where anonymization is not feasible, data is pseudonymized so that it can no longer be attributed to a specific individual without additional information held separately.

8 Data Security

jijihh implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and jijihh servers is encrypted using industry-standard SSL/TLS protocols.
• At-Rest Encryption: Sensitive personal data stored in jijihh databases is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized jijihh personnel and third-party processors on a strict need-to-know basis. All access is logged and audited.
• Two-Factor Authentication (2FA): jijihh offers 2FA for player accounts to provide an additional layer of login security. Players are strongly encouraged to enable 2FA in their account settings.
• Regular Security Audits: jijihh conducts periodic security assessments, penetration testing, and vulnerability scans to identify and remediate potential weaknesses in our systems.
• Incident Response: jijihh maintains a documented data breach response procedure. In the event of a personal data breach that is likely to result in risk to your rights and freedoms, jijihh will notify the NPC and affected players as required by the Philippine Data Privacy Act.

9 Your Rights

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules, you have the following rights with respect to your personal data held by jijihh:

• Right to be Informed: You have the right to be informed about how jijihh collects and processes your personal data. This Privacy Policy fulfills that obligation.
• Right to Access: You have the right to request a copy of the personal data jijihh holds about you, including information on the purposes of processing and the categories of data held.
• Right to Correction: You have the right to request correction of inaccurate, incomplete, or outdated personal data. You may update basic account details directly through your jijihh account dashboard.
• Right to Erasure: In certain circumstances, you have the right to request deletion of your personal data. This right is subject to limitations where data must be retained to comply with legal obligations, including AML record-keeping requirements.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. Upon receiving such a request, jijihh will cease using your data for marketing without undue delay.
• Right to Data Portability: You have the right to receive a copy of the personal data you provided to jijihh in a structured, commonly used, machine-readable format, where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe jijihh has processed your personal data in breach of the Data Privacy Act. Contact details for the NPC are publicly available on their official website.

To exercise any of these rights, please contact jijihh support via live chat in your account dashboard or by email at [email protected]. jijihh will acknowledge your request within five (5) business days and provide a substantive response within fifteen (15) business days, or within thirty (30) business days for complex requests.

10 Children's Privacy

The jijihh Platform is strictly intended for individuals who are 21 years of age or older. This age requirement is mandated by Philippine gaming regulations. jijihh does not knowingly collect, process, or store personal data from any person below the age of 21.

If jijihh becomes aware that personal data has been collected from an individual below 21 years of age, we will take immediate steps to delete that data and close the associated account without delay. All balances associated with an underage account will be forfeited in accordance with our Terms & Conditions.

11 International Data Transfers

jijihh primarily stores and processes personal data within server infrastructure that serves the Philippine market. However, certain third-party service providers engaged by jijihh — including game content providers, identity verification platforms, and cloud infrastructure providers — may process data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, jijihh ensures that such transfers are made only to countries or organizations that provide an adequate level of data protection, or where appropriate safeguards are in place, including:

• Data processing agreements incorporating standard contractual clauses approved by the NPC or equivalent regulatory body.
• Transfers to service providers that have demonstrated compliance with internationally recognized security standards such as ISO/IEC 27001.
• Transfers expressly consented to by the data subject, where consent is the appropriate lawful basis for the transfer.

jijihh does not transfer personal data to jurisdictions identified as high-risk by the NPC without appropriate safeguards in place.

12 Changes to This Policy

jijihh reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory guidance. When material changes are made, the effective date at the top of this page will be updated accordingly.

For significant changes that materially affect how we use your personal data, jijihh may provide additional notice through your registered email address or via an in-platform notification. However, it is your responsibility to review this Privacy Policy periodically to stay informed of any updates.

13 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or jijihh's data processing practices, please contact our Data Protection team through any of the following channels:

• Live Chat: Available 24/7 directly within your jijihh account dashboard — typically the fastest route to a response.
• Email: [email protected] — plain text address, not a clickable link.

jijihh will acknowledge all data privacy inquiries within five (5) business days and will endeavor to resolve complaints within thirty (30) calendar days of receipt. Complex matters may require additional time, in which case we will keep you informed of progress.

If you are not satisfied with jijihh's response to a data privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC), which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.